Tuesday, June 29, 2010

Newsletter no. 20

June 2010
Something our customers will love…..
If you haven’t already found this on the Reading Experience page of our website, then you definitely need to take a look.
By clicking on
fiction you will find lists have been compiled for the browsing reader. Thanks to Sarah Menzies – whose brainchild this was, we have a great resource for the reader, and a great reader’s advisory resource for us as a starting point for recommendations.
The beauty of these lists and links is that the browser can see the catalogue record, read a summary, read a review and most importantly, request the book …all from one site – fantastic!
Now it’s up to us to make sure our customers know about it…

This month’s editorial is by Sheryl Day* …..

In my role I take responsibility for the services provided by the Area Office as well as being part of the library team. Over the years I have built up knowledge of local government procedures and am able to provide customers with information on a wide range of services. If I do not know the answer then I will try to put the customer in touch with someone who does -customer service and the provision of information – skills that are also a large part of a librarian’s job. Communication, excellent service and follow up are keywords in both positions. Customers are not always happy with the council – taking payments is another part of the job - a smile and friendly greeting can often defuse a situation.
I am also responsible for displays showcasing different areas of the collection, encouraging readers to try something different – maybe non-fiction for a change or perhaps a new author in their preferred genre. My own reading is eclectic but my preference is for the red dots – the REAL red dots – a good psychological thriller with plenty of twists Jeffrey Deaver ,Michael Connelly , Lee Child, Tami Hoag, Linwood Barclay, Cody McFadyen and so many others, and this week, joy!.. A new writer, Noah Boyd . I think the reading experience should be a relaxed, enjoyable indulgence – time out for one’s self.
Now enough about me – this is cutting into my precious reading time!

* Sheryl is Council Services Librarian at Albany Village

Best Reads…..
This month’s selection is from Megan Grimshaw-Jones.

On Green Dolphin Street by Sebastian Faulks

Mao's last dancer by Li Cunxin

Brooklyn : a novel by Colm Tóibín

Olive Kitteridge by Elizabeth Strout

American wife : a novel by Curtis Sittenfeld

The winner's bible : rewire your brain for permanent change by Kerry Spackman

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